Pharmacy Assistant Job in Pakistan
Apotex , Pakistan

Experience
1 Year
Salary
10,000 - 20,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
COLLEGE GRADUATE
Total Vacancies
1 Job
Posted on
Jun 30, 2020
Last Date
Sep 29, 2020
Location(s)

Job Description

MINIMUM REQUIREMENTS:

- MIN. 1 YEAR EXPERIENCE IN RELATED FIELD

- EDUCATION: COLLEGE GRADUATE

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

Customer Service

Greet customer promptly and gather prescription information according to Standard Operating Procedures

Perform duties in priority according to Role assigned on Role Assignment Schedule

Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations diseases and conditions; professional fees; and other inquiries as required by law or company policy

Set realistic customer expectations as to wait times and effectively communicate the time to the customer

Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures

Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to • Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist

Draw customer attention to literature or information as required

Ensure customers requiring counseling are referred to the pharmacist in a timely and appropriate manner.

Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures

Managing customer inquiries both in person and over the phone

Adhere to all confidentiality and privacy requirements

Administration

Receive new and repeat prescription orders in accordance with Standard Operating Procedures

Prepare and submit orders with the exception of controlled drugs and narcotics

Adjudicate third party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary

Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary

Manage incoming faxes according to Pharmacy Standards of Practice

Assist pharmacist in coordinating call backs

Identify patients who are candidates for pharmacy services where appropriate and provide administrative support to the Pharmacist

Contact physicians’ offices as needed (e.g. for special authorization requests etc.) and maintain all relevant documentation

Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner

Job Specification

Give general assistance with daily pharmacy activities.

Take prescriptions from clients in person and over the phone.

Package, label and dispense medications.

Check inventory and restock drugs and other items.

Check for expired medications and discard it properly.

Apotex

Pharmaceuticals - Lahore, Pakistan
© Copyright Mustakbil.com, 2004-2020. All rights reserved.