Customer Support Representative Job in Pakistan
WAHYD Pvt Ltd , Pakistan

Experience
< 1 Year
Salary
25,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate
Total Vacancies
4 Jobs
Posted on
Jun 29, 2020
Last Date
Sep 28, 2020
Location(s)

Job Description

  • Ensure delivery of Excellent customer service through fast and accurate processing of order, communication and coordination with other departments to resolve inquiries.

  • First point of customer for general inquiries like pricing, products, scheduling and alignment of vehicles

  • Provide accurate, valid and complete information to customer.

  • Builds and maintain business relationships with customers by providing prompt and accurate service so as to promote customer loyalty.

  • Contribute to maintain strength relationships with vendors

  • Track and trace cargo as required
  • Ensure accurate and timely data entry into our operating system

  • Meet KPI standards, as per the company procedures

  • Follow communication procedures, guidelines and policies

  • Understand department Process flow, constantly looking for area's of improved efficiency

  • Efficient interpersonal skills, including a proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

  • Understanding of transportation documentation and terms is a plus

Job Specification

  • Candidate with knowledge of Karachi city will given preference

  • Good computer skills (Excel, word, PowerPoint).

WAHYD Pvt Ltd

Logistics and Supply Chain - Islamabad, Pakistan
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